John Jokantas, the head of communications for the county’s 911 center, requested funds to get AI training for his dispatchers. Most people know pilots spend hours on a flight simulator before they ...

Clark State College is launching a program designed to fill a “regional shortage” of 911 dispatchers. The school along with the city of Xenia will launch the 911 Communications Dispatch Academy this ...

BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...

BAKER COUNTY, Fla. — When Cheryl Collins found her 28-year-old daughter Emily unresponsive on the bathroom floor, she did what any parent would do. She called 911, desperate for help. But the help she ...