The Property Lab was built using insights from more than 100 million property claims, helping recreate many of the damage scenarios customers experience most often. Two full-size, two-story homes with ...

The Property Lab at Allstate Claims University is a full-scale residential training facility, featuring two complete, ...

After a car accident, one of the first steps drivers often take is filing a claim with the at-fault driver’s insurance company. If the other party is insured through Allstate—or if you carry Allstate ...

Claims processing is the center of the universe for insurance companies. Done well, it cuts costs and keeps customers happy. Done poorly, it bloats the business and provides grist to those who claim ...