The Property Lab was built using insights from more than 100 million property claims, helping recreate many of the damage scenarios customers experience most often. Two full-size, two-story homes with ...

The Property Lab at Allstate Claims University is a full-scale residential training facility, featuring two complete, ...

Allstate 's Auto Lab features 22 vehicles and four motorcycles, including electric, hybrid and gas-powered models, allowing claims adjusters to gain hands-on experience with the vehicles and ...

Claims processing is the center of the universe for insurance companies. Done well, it cuts costs and keeps customers happy. Done poorly, it bloats the business and provides grist to those who claim ...