Last time around we examined how well-intentioned attempts of “empathy” can result in very poor listening. The listener often ends up telling his own story instead of listening to yours. The kind of ...

Having big ears and good intentions may not be enough Source: Image: Hank Davis A client recently reported her frustration with how her husband “listened” to her when she needed to complain. The word ...

Everyone says they want to have great listening skills, but sadly, very few actually do. In the study The Risks Of Ignoring Employee Feedback, we discovered that most leaders are doing a poor job of ...

Empowering employees with ongoing education and training to improve communication will reap great returns. A few years ago, my husband and I bought a kitchen table from a reputable furniture company.

The opinion you least want to hear can often be the most valuable. Here are tips on how to keep an open mind. 6 signs you might be a bad listener and what to do instead Good listening skills can help ...

Just as calls for civility are undermined by incivility, there’s a correlative disconnect between caviling about the breakdown of modern communication in an imprecise manner. And, likewise, a tendency ...

"You breathe well," she told me, "but you exhale horribly." Breathing in deep to fill our lungs requires work, and for optimal performance when exercising, so should the exhale. I realized that unless ...

If you’d like to reduce stress in your life, you might reflect on this question: How well do you listen? Listening intently saves a lot of time. It keeps you from repeating conversations and tracking ...