A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

These AI agents, which can independently handle complex tasks, are quickly evolving from basic customer service chatbots into ...

The government has launched a new trial of an OpenAI-powered chatbot to help people find relevant information on the Gov.UK ...

Artificial Intelligence can hold many functions including coding, researching, improving business operations and finding a ...

As the whole world waits to find out the result of the hotly contested US Election 2024 between Vice President Kamala Harris ...

In this business solutions article, Optimize WhatsApp customer support with a balanced approach. Learn how AI-driven chatbots ...

In his 1984 campus novel Small World, David Lodge includes one eerily prescient plotline. A lonely, depressed academic, Robin ...

In the competitive world of Twitch streaming, many streamers are exploring ways to increase engagement and maintain steady ...

I thought it would make me put glue on pizza, but instead it entertained my children and got me to finally paint my office.

My fascination with AI led to my recent book, Digital Dharma, and the root of my fascination has to do with the possibility that AI can raise a person’s level of awareness. Artificial intelligence ...

Megan Garcia filed a civil lawsuit against Character.AI in Florida, accusing the creators of being the cause of her son’s ...

AI is expensive, in terms of computing power and development, and the budget has yet to be determined. Overall, Fraser’s Office of Innovation and Technology has a budget of $813 million for fiscal ...