Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The Arcadia Unified school district in California was already building a basic chatbot specifically for staff use at least four years before ChatGPT became the hottest AI tool on the market, recalled ...

Hong Kong (CNN) — Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global developers following the surging popularity of startup ...