Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

As public and private organizations embrace new industry standards and technologies, such as Information Technology Infrastructure Library version 3 (ITIL v3) and configuration management databases ...

The Configuration Management Database (CMDB) is well recognised as a cornerstone structure when it comes to the implementation of the Information Technology Infrastructure Library (ITIL) framework and ...

The Art of Service, the leading provider of IT Management Education solutions today released the updated version of the Configuration Management Toolkit. The Configuration Management Tool Kit provides ...

Many of you are probably more than aware that the IT Infrastructure Library’s Configuration Management Database is a topic that I like to write about it. And probably a good number of you will ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

ITIL is an acronym that some CIOs don’t understand well. If they’re aware of the IT Infrastructure Library, it’s in the context of two of the library’s books that provide guidance on improving help ...