Staples and Office Depot, the top two office supply retailers, agree that employing a mobile staff of trouble-shooting computer experts is a good way to enhance sales, margins and customers service, ...

It's not that hard to scare people into buying things they may not need, especially in areas they may have little knowledge of. And nothing can be more complex or daunting than a PC. That's why for ...

The Federal Trade Commission on Wednesday said Office Depot and a tech support firm will cough up a collective $35 million to settle with the agency over claims that both were complicit in a computer ...

A California-based tech repair firm Support.com that was working with the retailer agreed to pay another $10 million, the Federal Trade Commission has announced. The FTC said it would use the funds to ...

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