Consumers aren’t the only ones eyeing the perks that customer loyalty programs provide, according to research firm BIA/Kelsey. More than a third of small businesses (38 percent) use customer loyalty ...
At Cebit, Fun Communications showed off a single-sign-in card that would also earn users bonus points when used at participating merchants' sites A German company wants to bring customer loyalty cards ...
In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge you to ...
NEW HARTFORD, N.Y.--(BUSINESS WIRE)--Gift cards have been a trusted way to drive customer loyalty, but they often fall short of their full potential. PAR Technology (NYSE: PAR) is changing that with ...
Far from the fictional domain of J.R.R. Tolkien's Middle-earth sits an entirely different kind of refuge for diminutive creatures: Hobbitland, an indoor playground on the eastern edge of Chicago's ...
Kwik Trip and RaceTrac are using key performance indicators (KPIs) such as transaction data, activity rates, redemption ...
PITTSBURGH, Aug. 26, 2019 /PRNewswire/ -- "I needed a better way to store and organize all of my customer loyalty cards," said an inventor from Visalia, Calif. "Normally they become a jumbled mess, ...
Can I freeze-frame time? This summer is going by all too quickly. I had the opportunity to do some camping this past week. There is nothing like camping to give you that escape from everyday life. I ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There is a difference between a repeat customer and a loyal ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback