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In a move that could dampen the tech sector’s unbridled enthusiasm for low-cost outsourcing, Dell said it would stop routing some customer-support requests to call centers in India after customers ...

Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

After reading “A laptop hot enough to scald,” writes Pete, “I thought you might be entertained at my expense by my experience with Dell.” Pete bought an Inspiron laptop for his daughter to take to ...

Don’t dial up Dell’s slimy tech support unless you hate yourself. Laptop Magazine did some undercover sleuthing and in a simple call about a battery issue, a rep claimed that they had won a ...

TORONTO – Fake tech support phone scams are nothing new to Jan Miller. The Victoria, B.C., resident has been receiving calls from scammers claiming to be with Microsoft for years. But this week the ...

Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...