MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online instead ...

The figure for the number of callers cut off was published by the National Audit Office (NAO) in May last year, but MPs have highlighted it among fears HMRC was running down its own helpline.

The number of calls the taxman is answering has halved in a decade, despite increasing fines and interest on late payments.

HMRC has called on employees to take a closer look at their payslips as the tally of rebates for incorrect tax codes sees a ...

HMRC Self Assessment Tax Returns are due in today - the experts share their tips on what to check before you press send ...

He claimed the increase highlighted a “worrying shift” and declared it a “blatant cash grab” from the department. The expert ...

R&D tax relief is a unique area of tax with tricky rules and guidance that changes year to year, are HMRC's resources the best way to stay informed?* ...

HMRC is expected to rake in tens of millions in fines this year from taxpayers who fail to fill out the self-assessment form ...

CEO refutes ‘baseless’ claims made in PAC report that tax agency ‘has been willing to let its telephone services fail in the ...