The market for candidate and employee assessment tools has never been hotter. According to a 2014 report by business intelligence firm The Aberdeen Group, 57 percent of companies use pre-hire ...

Co-authored by Andrew B. Speer and Matt I. Brown Personality at work matters. We see its impact when one employee reacts with poise when faced with unreasonable customers, whereas another expresses ...

Experienced recruiters know that finding the right employee for a role can often feel like finding a needle in a haystack. Research indicates that up to 78 percent of resumes contain misleading ...

Eric Friedman is the Founder and CEO of eSkill, a global leader in skills testing and behavioral assessment solutions for employers. Most business leaders agree that hiring has become more challenging ...

Employers are likely to be more effective at hiring and retention when they customize pre-employment assessments to reflect job realities and company culture and use multiple assessments to evaluate ...

A recent report from the Center for Democracy and Technology (CDT) explores organizations’ use of digitized assessments in the hiring process — underlining the potential negative impact on people with ...

The right candidate assessment reveals what resumes and interviews miss, without wasting applicants’ time or creating another ...

Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.