When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

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Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...