A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

The Help Desk only provides a loaner laptop if your device is actively with the Help Desk for software or hardware repair. If you are unable to use your device, but it is not being repaired by the ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

The University of Wisconsin Information Technology Help Desk has been alerted of an unexpected Canvas outage as of Sunday afternoon. Certain students have reported their Canvas courses no longer ...

General Dynamics Information Technology Inc., Falls Church, Virginia, was awarded a $829,235,847 fixed-price, award-fee task order to provide all information technology help desk services for the ...

Too often, instead of us using technology, technology uses us. As The Post’s tech columnist, I’ve worked for years to put readers like you back in control of your data and devices through ...

CEDAR RAPIDS, Iowa (KCRG) - The Cedar Rapids Community School District said more than 1,000 calls, emails, and questions came into its technology help desk on just the first day of school. Overall, ...

This supplemental section provides information and resources related to technology and online presence. Click on each topic listed below to expand the content box for more details. Expand all items + ...