Asking the right question — and paying close attention to the answer — can be key to your success. Whether you’re selling a multimillion dollar advertising idea or applying for a job, the strategy is ...

For truly effective communication, business people must hone their listening skills to ensure they fully understand the whole message: not just the content, but the motivation behind what's being said ...

How do I improve my communication skills? As a therapist, I get asked that question regularly. And the answer isn’t usually about learning to be more assertive or learning how to explain things more ...

In this blog post, I’ll provide tangible tips on how to develop listening skills so that every conversation leaves both sides feeling equally valued. Let’s get started! Do you struggle to understand ...

Empathy is one of the most important leadership skills, and—let’s face it—empathy is one of the most important skills no matter what your role. A powerful way to demonstrate empathy is through ...

Despite what you might have heard in professional circles, money does not make the world go ‘round. What does make a difference, both in and out of the office, is good communication. It’s this key ...

Although listening is the first language skill that human beings develop–and it’s how we spend 40% of our time communicating–many of us are not great listeners. In fact, we achieve only 25% of our ...

Your ears are constantly picking up sounds around you even when you aren’t actively listening. Selective listening is when you focus your attention on some specific information. It involves ...