CVS, Amazon, and IKEA are among the 350 companies with the best loyalty and rewards programs, according to research from USA ...

As Royal Caribbean Group works to make loyalty more connected across its cruise lines, it’s also making it more rewarding to ...

Consumer advocates say store loyalty reward programs may come with a hidden cost: your personal data.

Most loyalty programs today look similar, with many not taking customer loyalty into consideration at all. Programs are often just not that exciting for customers or reflective of the individuality of ...

At the point of sale, there is a direct connection between the customer and the retailer—and it’s a powerful moment for engagement.

Silversea’s Venetian Society loyalty program is getting an upgrade starting July 1, 2026. There will be more ways to earn ...

Zsuzsa Kecsmar is the CMO and Co-founder of Antavo, the Enterprise Loyalty Cloud providing best-in-class loyalty technology. Two of the ways we're seeing companies prepare for a potential spending ...

After informing so many loyal customers last week that they would be losing their loyalty discounts, Verizon has apparently reversed course. While we don’t know if they saw a mass exodus of customers ...

Brands like Nittany MinitMart, Quality Oil and Weigel's are moving beyond a one-size-fits-all approach. Earlier this year, Quality Oil Co., which owns and operates three convenience retail brands, ...

T-Mobile hikes another major fee despite customer losses.