Evaluating adding PSTN calling to Microsoft Teams? There’s a range of options, from Microsoft’s own phone feature set to integrating third-party calling solutions from a unified communications as a ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Microsoft now supports SMS messaging in Teams Chat, meeting a highly-requested user need. Teams users had been disappointed by the lack of SMS support, yet now have a reason to stay. SMS support is ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft has fixed a Teams outage that affected the text-to-speech (TTS) functionality during auto-attendant calls.

Breakthrough enables enterprise professionals to place WhatsApp voice calls for the first time, building on LeapXpert's award-winning Microsoft Teams integration NEW YORK, Sept. 29, 2025 /PRNewswire/ ...

Choose “List View.” Configure your view to show teams as “lists” rather than in a “grid.” This makes it easier to view new ...