Discover why the "bad portions" of the user journey are the ones that tend to be remembered, and what to do about it. Picture this: You’re sitting on a train to see a friend of yours you haven’t seen ...

‘What went well?’ is as important to ask as ‘What went wrong?’ Have you ever noticed that your mind fixates on the answer to ‘What went wrong?’ turning the events over and over in your mind, analyzes ...

The human brain may have evolved, but it still carries several of its past mechanisms to this day. One of these mechanisms, called negativity bias, can cause mental struggles if not dealt with.

The human tendency to dwell on the negative can stifle creative thinking and innovation. But biology does not have to determine the success of mindful companies. Creativity inherently requires us to ...

Have you ever noticed how one critical comment sticks with you more than ten genuine compliments could? Or how a single moment of frustration with your partner lingers longer than an entire day of ...

Just as I was preparing an article titled “Calm Down About Artificial Intelligence”—one in a series—Marc Andreesen has preempted me with an 18-page blog post inventorying the main threads in the “AI ...

A recent study published in Political Psychology challenges a popular theory: that heightened sensitivity to negative stimuli ...