By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly ...

Asking a question in a college classroom can be intimidating. And a recent study suggests that how professors respond to students’ questions matters, both to how students think about themselves and ...

Positive thinking — Harness the power of optimism to help with stress management.

Imagine that you are a clinician who delivers psychological treatment to depressed clients. Would you be able to alleviate the prolonged sadness of your clients by “prescribing” them high doses of ...

Although wrapping one’s brain around the concepts of positive, negative, and assertion-level logic can require some mental gymnastics, understanding these topics can be very rewarding. Although ...