If you've ever pulled out your iPhone or Android phone and found it showing SOS mode, no service or searching, you already know how frustrating it can be to figure out whether it's a you problem or if ...

A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on iPhones and turn off "Emergency Calls Only" on Samsung/Android phones.

If your phone is suddenly displaying "SOS," "no service," or "emergency calls only" and you're on Verizon's network, it's probably not your phone's fault, and you're certainly not alone. More than 100 ...

A widespread Verizon outage has left many customers' phones displaying "SOS" or "no service." The outage is nationwide, with over 176,000 user reports on Downdetector.com. When a phone is in "SOS" ...