Training human resources has always been a time-consuming, expensive process, so one company, Learning Tribes, has decided to break the mold, introducing innovative learning practices that focus on ...

MANILA, Philippines - Leading contact center software provider inContact has increased the agent efficiency rating of top global business process outsourcing (BPO) firm Sitel after implementing its ...

Sitel Group, a leading business process outsourcing (BPO) company, reinforces its commitment to skills training and education by strengthening collaborative partnerships with universities, colleges ...

NASHVILLE, Tenn., Dec. 2, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced plans to hire more than 11,000 new team members by the end of 2014 at customer experience ...

MANILA, Philippines - The rudiments of getting a job in any call center include conversational English and a foreign accent. Many applicants who fail to display both are often sent home and asked to ...

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MIAMI, Dec. 1, 2020 /PRNewswire/ -- Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions, today announced it will hire 11,000 positions in 2021 to meet the needs ...