Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

CHESTERTON | Tech Help Desk Expands to Monday, adding another session to the computer help sessions (previously the Computer Clinic) offered by Westchester Public Library for patrons in need of ...

Canon Krebehenne recently launched his own IT company, Technology Solutions Advisory. The company provides managed IT ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

For most people, IT is the place they call when their computer or Wi-Fi stops working. But, there’s more to it than meets the ...