Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

So you need to contact Facebook. You got locked out of your account for some reason, or you want to know how to better protect your privacy. Maybe you just need help managing a Facebook page for your ...

Outsourced social media customer service has rapidly become one of the most strategic investments for companies that rely on ...

Here's what she has to say: "It all started when my Facebook was hacked. I couldn't get in to change my password, so I googled Facebook customer service. A number came up, which I foolishly called. I ...