Aaron McKinley is a writer, blogger, and video game enthusiast with over six years of experience in web content and many more in playing games until the wee hours of the morning. A passion for writing ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...

LambdaTest Inc., a generative artificial intelligence-powered software testing platform, today unveiled the private beta model release of its AI Agent-to-Agent Testing service, which will allow ...

San Francisco – August 19, 2025 — AI testing platform LambdaTest has launched the private beta release of Agent-to-Agent Testing, a platform designed to validate and assess AI agents. With the rise of ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

The expansion of Level AI's AI Virtual Agent (VA) capabilities is powered by its deep integration into its overall agentic CX platform, transforming it from a basic virtual agent to one that operates ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

OpenAI and Paradigm launched EVMbench, a tool that tests how capable AI agents are at finding and fixing smart contract vulnerabilities.

Zoom Virtual Agent 3.0 looks to enable enterprise clients with first-contact resolution of customer issues, reduced repeat contacts, and end-to-end workflow completion.