Massive volumes of unstructured data are produced every minute. It's extremely difficult to manage and analyze this data to identify what is pertinent. But with text analytics tools, businesses can ...

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. The use of technologies like natural language processing (NLP) and ...

With these tools, brands can pinpoint areas for improvement and make data-driven decisions to enhance their products or services. Voice of Customer (VoC) tools are advanced software platforms and ...

"Relative Health" enables pharmaceutical, healthcare, biotech and medical device companies and agencies to analyse and visualise critical text data Rather than repurposing a broader text analysis ...

WASHINGTON--(BUSINESS WIRE)--Babel Street, a leading data-to-knowledge company, today announced it will acquire Rosette®, the AI-powered text analytics platform, from BasisTech. The combination of ...

Tableau, TIBCO Data Science, IBM and Sisense are among the best software for predictive analytics. Explore their features, pricing, pros and cons to find the best option for your organization.

Social media and online communities provide organizations with new opportunities to support their business-related functions. Despite their various benefits, social media technologies present two ...

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Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. I believe that understanding what drives consumer choices is the bedrock of successful ...