A typical performance management program measures key performance indicators (KPIs), conducts reviews and recognizes accomplishments. It aims to align individuals’ and teams’ work with the ...

I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...

One critical question that I had contended with for sometime as a public service institutional reformer is, why it has been so very difficult to institute performance-oriented values and systems (PMS) ...