PayNearMe has introduced its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize ...

Over the last year, Boost.ai and Aspire have been able to validate dramatic improvements in the support experience for customers and employees SANTA MONICA, Calif., Sept. 13, 2022 /PRNewswire/ -- ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...

PayNearMe, a leading fintech transforming the payment experience, announced the rollout of its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize customer ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that its Avaya OneCloud™ CCaaS and ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More One area of AI that’s red-hot is virtual agents — smart software that ...

Google Cloud on Wednesday announced that it's offering a special version of Contact Center AI, software that helps businesses deploy virtual customer support agents, specifically for answering ...

The upper echelon of chatbots, in terms of A.I.-powered intelligence, virtual assistants (VA) have become a hot topic in customer experience. Presenting a significant opportunity to increase revenue ...

Top three retailer accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior customer service experiences BURLINGTON, ...