Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that ...

Attorneys General from several districts have come together in a lawsuit seeking damages from Walgreens for allegedly ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

It’s also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.

Walgreens is looking at "creative things" to stop theft without resorting to locking up products, Wentworth said, but he didn't "have anything magnificent to share" yet. Walgreens and other ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...