As we bank in today’s financial age, technology is everywhere. Mobile apps allow us to deposit checks within seconds. Digital ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Eltropy’s platform-backed Video Banking allows CFIs to deliver secure, ...

When a chatbot provides incorrect guidance or misleads a borrower about their dispute rights, regulators treat it as a ...

One of the things I’ve not been shy about is that banks, in their effort to master digital, have created an efficient servicing experience that is functionally correct, but emotionally devoid. Think ...

In the rapidly evolving world of financial technology, certain individuals stand out as trailblazers who have played a pivotal role in shaping the landscape of electronic money institutions (EMIs) and ...

Jordan highlights the importance of data portability in banking, comparing it the telecommunications industry's phone number portability. He suggests that the rule will increase competition, forcing ...