Standardized processes are a critical requirement of a lean culture of continuous improvement. Employees who are new to lean ...

The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...

“We started standardization because Congress mandated the Department of Defense go through a full financial statement audit, and we quickly realized the only way to achieve a clean audit opinion was ...

Standardization is hard. Why? Because overcoming resistance to change is hard. Which means communication is key as you grow your Knowledge and Process Management programs. Many organizations, ...

Welding equipment maker Lincoln Electric in April named Kuhrt as its executive vice president and chief transformation officer, a newly created role. Lincoln said she “will lead initiatives to ...

Today, with the standardization of military pay, the team wrapped up the last of all seven major end-to-end business processes, encompassing 415 sub-processes, which are all housed in an innovative, ...