Responding to leads in a timely fashion will help your company win more business, instead of letting warm leads slip through ...

The agreement requires AMR to hit 9-minute arrival targets on 90% of calls and share staffing data with Syracuse officials ...

A pair of audits from the Pittsburgh and Allegheny County controllers on Wednesday recommended increased staffing for the ...

Raleigh leaders are working to improve firefighters’ response times across the city. “Everything about fire response is time driven,” North Carolina Fire Chief Consulting’s Greg Grayson told city ...