A supplier announces a recall of a specific lot of tomatoes, and the team at a multi-location restaurant group springs into ...

Restaurant websites, online ordering systems and digital loyalty programs feature prominently in how consumers decide where ...

Kirk Grogan, COO and Co-Founder of TipHaus, brings more than two decades of experience in restaurants, fine dining and luxury ...

Bad food rarely sinks a restaurant on its own. More often, the technology falls behind. Orders arrive in one place, payments ...

Wendy’s is expanding its investment in digital and AI-driven technology as part of its broader strategy to enhance operational efficiency, improve customer experience, and support long-term growth. In ...

Following the post-COVID wave of digitalization, the hospitality industry is facing a second major turning point. Shifting customer behavior and the rapid rise of new technologies are playing mainly ...

Delivery has become a permanent part of the restaurant business, but profitability remains a major challenge. Third-party marketplaces can generate demand, yet they often come with high commissions, ...

A steakhouse has little room for error. Guests pay premium prices, expect a precise temperature on the plate, and often arrive for a milestone: an anniversary, a ...

The restaurant industry has an AI-washing problem. Vendors are slapping “AI-powered” onto tools that haven’t materially changed in years, and the hype cycle is producing more confusion than value.

A restaurant changes the price of an entrée on Tuesday. The point-of-sale system is updated before dinner service. The printed menu is correct. But the restaurant’s website still shows the old price, ...

Outdoor dining has evolved from a seasonal amenity into a strategic business asset. Restaurants, hotels, resorts and entertainment venues have invested heavily in patios, rooftop lounges, poolside ...