WeightWatchers is on a mission to be the global leader in weight health and to create a worldwide community connected by healthy habits. As a leader in the space for over 60 years, WW has evolved to ...

Guild, who partners with the country’s most innovative employers to build the talent needed for today and a resilient workforce for tomorrow, faced a challenge many organizations know well: how to ...

In our earlier 𝜏-Voice experiments, accents caused the largest average drop in task completion among the factors we tested. That raised a broader question: how well do voice agents work for callers ...

Voice agents can handle increasingly complex conversations, but sometimes the thing that breaks the call is simple: getting a name, phone number, or email address right. We saw this bottleneck ...

A new way to delight and support your shoppers, subscribers, patients, and clients. Industry leaders trust Sierra to deliver better customer experiences. “We’re using AI to meet customers where they ...

SiriusXM is a leading audio entertainment company in North America, led by their flagship subscription service connecting millions of listeners to exclusive music, sports, talk and podcast content ...

Bret is Co-Founder of Sierra. Most recently, he served as Co-CEO of Salesforce. Prior to Salesforce, Bret founded Quip and was CTO of Facebook. He started his career at Google, where he co-created ...

When you’re a company built on the promise of helping people achieve financial independence, every customer interaction either builds that trust or breaks it. For SoFi, a digital finance company ...

Modern Animal is a veterinary care provider on a mission to bring humanity back to veterinary medicine by combining modern clinics, a membership model, and thoughtfully designed technology to create a ...

Since announcing this new protocol on Tuesday with Meta and Genesys, Instinct, NiCE, Rocket, Shopify, Stripe, and Walmart, the response has been overwhelming. So today we’re publishing a draft of ...

We are excited to announce that Julia Brau Donnelly will be joining Sierra as our Chief Financial Officer. Julia has seen companies from almost every side: as an investment banker, a private-equity ...

In the 1980s and 1990s, buying software went something like this: you’d go to a store like Fry’s Electronics, pick up a shrink-wrapped box filled with floppy disks—or later, a CD-ROM—bring it home, ...