Verint (VRNT) announced that a leading bank awarded Verint an $11M contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in ...

Artificial Intelligence can hold many functions including coding, researching, improving business operations and finding a ...

The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in their contact center.* ...

We’ve entered a bold new era of generative AI computing and one name is leading the way: NVIDIA. With an extensive background ...

Some of the information sources Perplexity is using for its Election Information Hub are unusual—and questionable. While most ...

When your agents receive a customer’s call, CRMs provide them with detailed background information related to them ... or from an agent assistant chatbot. See: Discover five powerful call center ...

A former OpenAI researcher who helped gather and organize the enormous amounts of internet data used to train the startup’s ...

In 2018, the University at Buffalo became one of the first schools in the world to establish a master’s program focused on A.I. The technology “wasn’t a big craze” at the time, Kemper Lewis, dean of ...

Have you been wanting to experiment with the popular text-to-image generator? Here's what you need to know about the AI tool.

Mark Gurman anticipates that the iOS 18.2 update will be available during the week of December 2, 2024, assuming no delays.

This is an interview with Mark London, President of Verity IT. Mark, can you tell us a bit about yourself and your journey to ...

"Stories Igniting A Movement" - The People Affected By Abortion Bans Less than five days out from what is gearing up to be ...