AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

SMPL Chennai Tamil Nadu [India] November 5 Word Works AI a pioneering company in AI-driven customer experience solutions has launched its flagship products Gen-AI Voicebot and Gen-AI Chatbot at the 4t ...

EVA Air has officially launched 24/7 customer service, offering round-the-clock support in English and Chinese. This makes ...

AI chatbots are nothing new, but they're becoming more intelligent. Here are the opportunities and challenges involved in using AI chatbots.

Digital and physical impetuses combined to create a new feature unveiled this week on The Cov's economic development website: ...

EVA Air, Taiwan’s leading independent airline, has officially launched its 24/7 customer service, offering around-the-clock ...

Research firm MarketsandMarkets valued the current retail artificial intelligence market at $31.12 billion globally and expects it to reach $164.74 billion by 2030, growing at a compound annual rate ...

Marketplace for self-driven car sharing firm Zoomcar on Tuesday announced a major expansion in its customer support efforts, doubling its customer support team to ensure faster, more efficient ...

Within the banking sector, AI has significantly reshaped customer service and operational efficiency ... It was the first ...

Technological evolution is an ongoing process that occurs at an alarming rate; however, some technologies can be noted to ...

Moreover, it suggests the telco should redesign its customer acquisition process, introduce a generative AI chatbot for ...

The campaign, created by Neverland, with media partners Goodstuff, Brainlabs and Digital Voices, highlights the key issues ...