EVA Air, Taiwan’s leading independent airline, has officially launched its 24/7 customer service, offering around-the-clock ...

Xbox Insiders in the US can now interact with Xbox’s new AI-powered chatbot and are being asked to deliver feedback on the ...

Research firm MarketsandMarkets valued the current retail artificial intelligence market at $31.12 billion globally and expects it to reach $164.74 billion by 2030, growing at a compound annual rate ...

EVA Air has officially launched 24/7 customer service, offering round-the-clock support in English and Chinese. This makes ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

Digital and physical impetuses combined to create a new feature unveiled this week on The Cov's economic development website: ...

A new chatbot support system is being rolled out on Xbox to deliver fast and useful responses to help resolve issues.

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the ...

SMPL Chennai Tamil Nadu [India] November 5 Word Works AI a pioneering company in AI-driven customer experience solutions has launched its flagship products Gen-AI Voicebot and Gen-AI Chatbot at the 4t ...

AI chatbots are nothing new, but they're becoming more intelligent. Here are the opportunities and challenges involved in using AI chatbots.