Companies borrowed a record $207B in the US investment-grade market in Sept., more than Wall Street's top underwriter of the ...

Cool new data security products in 2025 include tools for DPSM and AI data protection, from vendors including CrowdStrike, ...

Alan Ranger is the VP of Marketing at NiCE Cognigy, a global leader in AI-first customer service automation. Agentic AI is ...

Dave Foy explains how service departments can boost CX with coaching, greetings, and AI as dealerships’ new front door.

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Most of the programs in your Microsoft 365 subscription (such as Word, Excel and PowerPoint) can be used directly from a web browser. *Most of these apps are provided for self-exploration. The UBIT ...

CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. It provides bundling services for residential and small business customers and serves 36 ...

Artificial intelligence is reshaping cybersecurity on both sides of the battlefield. Cybercriminals are using AI-powered tools to accelerate and automate attacks at a scale defenders have never faced ...