Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

The Elior Group is one of the world’s leading operators in contract catering and support services. The company operates with a simple, foundational goal for its employees—give the best every day to ...

Lead the service transformation using Copilot and AI agents that work across touchpoints. Combining AI with human expertise boosts efficiency, enhances experiences, and frees teams to focus on what ...

Singleclic released its 2025 Dynamics 365 Readiness Primer to help teams prepare for this fall’s Release Wave 2. The guide ...

If you want to position generative AI as part of an enterprise transformation, here are some steps I recommend: 1. Define ...

Under the agreement, Microsoft will provide Microsoft 365, Azure Cloud Services, Dynamics 365, and its Cybersecurity tool, ...

Frontier Firms. These organizations blend human ambition with AI-powered technology to reshape how innovation is scaled, work ...

Companies borrowed a record $207B in the US investment-grade market in Sept., more than Wall Street's top underwriter of the ...

Make your SaaS enterprise-ready! Learn how to build essential features like SSO, SAML, OIDC, and achieve SOC 2 compliance for security and scalability.

Ghanaian and United States registered company Goldstar Air, a private international airline with an issued Air Carrier ...