AI Cuts SAP Support Costs By €186M In One Year With Coveo

SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

Joule And Copilot Are Changing SAP—Here’s What That Means For Enterprise ROI

Artificial intelligence is no longer an edge add-on in enterprise software. In the SAP ecosystem, solutions such as Joule and ...