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There were almost 34,000 complaints about HMRC during 2022-23, while 4,742 complainants even got compensation at an average of £136, rising to £371 for those who escalated issues.
Complaints to HMRC about deed of assignments: 2019 - 246 cases. 2020 - 545 cases. 2021 - 749 cases. Jan 2022 - 16 August 22 - 1808 cases. Source: Money Box FOI request to HMRC.
Meanwhile, complaints about HMRC’s phone services have soared, rising more than six-fold since 2019. In 2018-19, HMRC recorded 1,244 complaints about phone service; by 2024, that figure had ...
A company at the centre of a tax rebate scandal called the police after a client complained, court papers have revealed. About 800 people were left with large bills after making claims through Apostle ...
HUNDREDS of thousands of low earners have been slapped with hefty HMRC fines, even though they don’t owe any tax. Currently, individuals earning less than £12,570 a year do not pay income tax… ...
HMRC has put out a warning for phone calls, ... If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here.
HMRC phishing scam rises to £49m as MPs criticise ‘unacceptable’ delay. Approximately 100,000 taxpayers were affected by an ‘organised crime’ incident which started last year ...
In a letter to HMRC, Treasury Committee chairwoman Dame Meg Hillier said that to discover the information during a session ‘is unacceptable’.
Apprentice: £6.40; Under 18: £6.40; 18 to 20: £8.60; 21 and over: £11.44; What to do if you find out you're being underpaid. If you find that your employer is not paying you properly you can ...
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