Paying your taxes can sometimes mean that you have to deal with HMRC problems, such as incorrect tax deductions or an amount you owe. It can cause a problem for those who simply want to pay their ...

A BBC expert has explained how millions of people could be due hundreds of pounds back from HM Revenue and Customs. BBC Radio ...

HMRC has clarified its rules around when it sends out letters. The update came after a question from a taxpayer about ISAs. A ...

The tax body had used travel data to conclude that thousands of parents had left the country permanently but many say they ...

A National Audit Office (NAO) report, looking at HM Revenue and Customs’ customer service, has found that the move to digital services has failed to ease pressure on traditional services, such as ...

Every year, HM Revenue and Customs (HMRC) carries out a “reconciliation process” for taxpayers who are not in self-assessment to check whether the correct amount of tax has been paid.

HM Revenue and Customs (HMRC) aims to spend big on customer service, hoping to move to a modern technology platform to improve customer support. The department went out to tender for a customer ...