SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

At SAP Connect, I pressed into the access to innovation debate, and got a different response. Meanwhile, PostNL shared ...

Now in beta, the AI-based initiative is designed to help users of SAP and non-SAP applications avoid mistakes before they ...

The gardening specialist is working with NTT Data Business Solutions to take the strain out of manual data entry.

SAP customers can now effortlessly unlock real-time data from ECC, S/4HANA, and BW to fuel smarter AI and analytics decisions ...

Ashok Kumar Pal was arrested under Section 19 of the Prevention of Money Laundering Act, 2002, following questioning and ...

"Raising the quality bar in terms of the working environment is also part of AI," he said. "If you can save people from sitting through long meetings where people share their opinions endlessly, you ...

Ashok Kumar Pal was arrested in a money laundering case linked to the issuance of an alleged fake bank guarantee of Rs 68 ...

With an ID from Microsoft and a records in Workday, AI agents will be able to securely interoperate with each other and with their human coworkers.

It’s challenging the monolithic single-vendor approach to ERP by partnering with Snowflake, Databricks, and Salesforce.

Deal is among the biggest in the CX software space; Qualtrics confirms and calls it a win for AI-powered experience ...