Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

The Clinically Integrated Supply Outcomes Model, or CISOM, enables better automation of data capture, helping health systems understand which products and processes offer better outcomes and lower ...

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About three years ago, Steven Adler was running the privacy consulting practice at IBM. As he talked with IBM customers, he discovered that many of the large customers had some pretty complex IT ...

Vegetation management (VM) is crucial for electric utilities to maintain public and personnel safety and ensure grid reliability. Typically, vegetation-related outages are the leading cause of outages ...