COLUMBIA, S.C. (AP) — A parole board decided unanimously Wednesday that Susan Smith should remain in prison 30 years after ...

The woman left her children with a cell phone containing her old number and no ability to make outgoing calls, police said.

As banks continue investing in technology to boost productivity, they aren't losing sight of their call centers' human sides. Even as AI grows in importance, agents are more important than ever ...

A judge has convicted the man on trial for the killing of Laken Riley, a nursing student in Georgia whose death in February ...

Most people communicating on the internet are using SIP calling. Here’s how to make free SIP calls — and when you shouldn’t.

In a heart-to-heart with Lydia Dingle, played by Karen Blick, Kim disclosed her mixed emotions, confessing that her quest for ...