Verint (VRNT) announced that a leading bank awarded Verint an $11M contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in ...

The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in their contact center.* ...

We’ve entered a bold new era of generative AI computing and one name is leading the way: NVIDIA. With an extensive background ...

Artificial Intelligence can hold many functions including coding, researching, improving business operations and finding a ...

Mark Gurman anticipates that the iOS 18.2 update will be available during the week of December 2, 2024, assuming no delays.

When your agents receive a customer’s call, CRMs provide them with detailed background information related to them ... or from an agent assistant chatbot. See: Discover five powerful call center ...

"Stories Igniting A Movement" - The People Affected By Abortion Bans Less than five days out from what is gearing up to be ...

Tech behemoth OpenAI artificial intelligence-powered transcription tool Whisper has been called out by experts for making up chunks of text or even entire sentences ...

The next coin to consider is Mog Coin (MOG), which shows a strong upward trend with consistent higher highs and higher lows.

Social media is of course not the only offender. Generative AI, with its ability to create text, images, music and even videos, is completely reshaping lots of creative processes. But though it is ...

OpenAI has touted its artificial intelligence-powered transcription tool Whisper as having near “human level robustness and ...

In October 2021, Secretary Antony J. Blinken laid out his Modernization Agenda, a comprehensive initiative to strengthen American diplomacy and equip ...