A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

Artificial Intelligence can hold many functions including coding, researching, improving business operations and finding a ...

Apple rolled out the second developer beta of iOS 18.2 on Monday, offering more details on how ChatGPT will be integrated ...

The 2024 election marks the first U.S. presidential race where widely available AI tools could significantly impact voter information and misinformation.

In this business solutions article, Optimize WhatsApp customer support with a balanced approach. Learn how AI-driven chatbots ...

I thought it would make me put glue on pizza, but instead it entertained my children and got me to finally paint my office.

But with Webex AI Agent, Cisco says it’s going one better, as its chatbots will be able to perform much more complicated ...

YouTube expands AI video summaries globally while rolling out several new creator tools. YouTube announced an expansion of ...

Megan Garcia filed a civil lawsuit against Character.AI in Florida, accusing the creators of being the cause of her son’s ...

AI is expensive, in terms of computing power and development, and the budget has yet to be determined. Overall, Fraser’s Office of Innovation and Technology has a budget of $813 million for fiscal ...

The state’s top prosecutor cautioned New Yorkers to not rely on AI chatbots for election information. New York Attorney ...