Tech giants such as Alibaba and ByteDance along with start-ups spent US$70.2 million in the third quarter to promote ...

Chatbot personas can offer emotional support and companionship, but they also pose high risks to vulnerable users.

Work in marketing & fear AI's after your job? Let this bring better sleep & less sweating around collars & underarms.

From handling customer service inquiries to streamlining data collection, bots offer marketers new ways to automate ...

Reports have emerged that Meta is looking to build its own search tool for Meta AI, in order to reduce its reliance on Google and Microsoft’s Bing for web searches within its artificial intelligence ...

Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

Infobip and Oracle are collaborating to build an integration between Infobip’s intelligent chatbot-building platform and omnichannel solutions and Oracle Fusion Cloud Responsys Campaign Management.

Agentforce is already being used by several big names, with the CRM giant claiming its AI agents aren't here to reduce jobs ...

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...

As AI improves, some marketing tactics are falling behind. Discover which AI in marketing trends no longer deliver results and why.