There were almost 34,000 complaints about HMRC during 2022-23, while 4,742 complainants even got compensation at an average of £136, rising to £371 for those who escalated issues.

HMRC admits there are significant concerns about repayment agents and is "considering its next steps". The complaints are about what are called "deeds of assignment".

HUNDREDS of thousands of low earners have been slapped with hefty HMRC fines, even though they don’t owe any tax. Currently, individuals earning less than £12,570 a year do not pay income tax… ...

A company at the centre of a tax rebate scandal called the police after a client complained, court papers have revealed. About 800 people were left with large bills after making claims through Apostle ...

HMRC ‘degrading its own services as a matter of policy’ Customer service has continued to deteriorate, the Public Accounts Committee said, as it urged the tax authority to be bolder in ...

HMRC has issued a scam warning issued as fraudsters have taken to the phone, text, voicemail and email in a bid to steal money under the guise of the tax office.

Have you received a tax code that is incorrect? Tax expert Heather Rogers explains the most common errors that crop up, and how to get HMRC to put them right.

"during the year Mr X paid £1,234 to ABC Ltd but in the year the invoices total £1,111 - why is this" - to which i explained it was because the accounts are prepared on the accruals basis and sent a ...

Meanwhile, complaints about HMRC ’s phone services have soared, rising more than six-fold since 2019. In 2018-19, HMRC recorded 1,244 complaints about phone service; by 2024, that figure had ...

The number of people complaining about firms claiming tax repayments on their behalf has tripled, the BBC finds.