HMRC issue winter fuel payment scam warning after thousands targeted - Fraudsters have been targeting vulnerable people using ...

"during the year Mr X paid £1,234 to ABC Ltd but in the year the invoices total £1,111 - why is this" - to which i explained it was because the accounts are prepared on the accruals basis and sent a ...

HMRC is set to stop sending letters to taxpayers, unless they generate revenue for them, in a bid to save £50m by the end of this Parliament.

The UK's tax collections agency says cyberbaddies defrauded it of £47 million ($63 million) late last year, but insists the criminal case was not a cyberattack. Representatives for His Majesty's ...

Yet every year, HMRC says my previous tax years were “tax due” [tax due previously] years, and when I complained, they ignored the complaint.

A HMRC worker has won £25,000 in compensation at an employment tribunal, after a manager's contact – sending a birthday card – was ruled ‘unwanted conduct’.

Meanwhile, complaints about HMRC ’s phone services have soared, rising more than six-fold since 2019. In 2018-19, HMRC recorded 1,244 complaints about phone service; by 2024, that figure had ...

It comes as the number of complaints about HMRC's telephone services has soared to a record high. In the most recent tax year 8,037 complaints were logged, compared to just 1,244 in 2018-19.

HMRC takes ‘deep dive’ on complaints response after customer-service challenges Beckie Smith February 26, 2025 in News, Society and welfare - 5 Minutes ...

In its response, published today, HMRC said it has acted on the watchdog’s recommendations to improve its processes and said a "deep dive" it had conducted into its complaints processes and handling ...

It is known that loan-based remuneration schemes were positioned and promoted as an “HMRC complaint” way for contractors to side-step the IR35 rules that risked increasing their tax liabilities.