The Center for Digital Government (CDG)’s annual survey honors U.S. cities improving constituent services through innovative ...

PREFERENCES for insurance are continuously evolving and more customers are on the lookout for a personalised, efficient and ...

The chief technology officer at Land O’Lakes has a secret to making the cooperative, its owners and its customers more digitally adept: the human touch. A majority of Teddy Bekele’s calendar is purple ...

In 2018, the University at Buffalo became one of the first schools in the world to establish a master’s program focused on A.I. The technology “wasn’t a big craze” at the time, Kemper Lewis, dean of ...

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing ...

We have primarily worked with chat bot versions of generative AI in which we enter a prompt ... In its initial version, Sonnet runs as a virtual machine on your computer, designed to protect ...

Another high profile assignment Chugh is involved in is building SBI’s own version of the ChatGPT, an artificial intelligence ...

Artificial intelligence has the potential to seriously harm workers — not because of something inherent to the technology, ...

Lawrence Goh, head of group technology and operations, UOB: "UOB adopts an omnichannel strategy where customers can engage with us via both physical and digital means, supported by an extensive ...

In the bustling world of e-commerce, AI-generated content is becoming a staple. As it takes center stage, business owners ...

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the ...

The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, ...