Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.

Find contact information for Citizens Advice, including phone numbers, email addresses, and online chat options for getting advice and support on a range of issues.

Find your local Citizens Advice. Search with your postcode or town to find your local service in England or Wales.

You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation. Chat is usually available 9am to 5pm, Monday to Friday. It's not available on public holidays.

At Citizens Advice we believe no one should have to face these problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Get advice on benefits, including what you're entitled to and how to claim. We use cookies to improve your experience of our website. You can find out more or opt-out from some cookies.

Citizens Advice Scotland supports advice on some specialist topics, like applying for Universal Credit or help with a defined contributions pension. Check if one of our advice services can help with your problem.

Check the advice on the rest of our website. We have advice on this website to help you: check if you can get Universal Credit. find out about moving to Universal Credit from other benefits. get Universal Credit if you’re sick or disabled. check how much Universal Credit you'll get

Contact information for the Citizens Advice consumer helpline. Get advice on consumer issues, report a problem to Trading Standards, or find your local Citizens Advice.

If you can't get in touch with your nearest Citizens Advice. You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..